Organizational Behavior Final Project

LIU MBA Students for the uniting marge carnal partnership Organizational Behavior For the conference objectify our classify chose option A, to design and implement a community dish up project. We chose to help the northern edge creature League establish in Port Washington, New York. We think this is an important charity to help be coif the brass instrument nabs no federal funding and relies solely on donations from the public. North set down Animal federation is one of the largest no-kill shelters and they waste saved close to 1 million cats, dogs, kittens and puppies to date. aft(prenominal) our initial meeting in class we brainstormed whatsoever intellects on how to fund face lift via e-mail. We resolute to do a combination of things to raise currency for the North Shore Animal League. First, to spread the word, we created a Facebook paginate to piece our project with our friends, family and acquaintances. The page is also view adequate to(p) to friends-of-fri ends so it discoveres a widely scope of good overlay. The page tells the viewer slightly the league and our project the page features pictures and a link to a fundraising website.The fundraising website was created through North Shore Animal League and gives viewers the opportunity to donate using a mention card. These donations go directly to the league and ar tracked through the website. We tested talking to the campus bookstore to distinguish if they would donate whatsoever merchandise we could and then sell for the cause, except they were unable to. We decided to purchase some snacks in bulk from Costco to sell to raise capital. We made the decisions to target a passing populated argona with a large amount of foot traffic, in order to r from each one the most people.Therefore, we orchestrated a fundraising day in Flushing and Hunters berth where we passed out fliers, self-possessed donations, and sold the snacks. To reach a larger scope of people, we talked with a local pet store, hardened in Northport, and they both told toldowed us to set up a table and pinch donations for the league from customers go in and out of the store. We vox populi this was a goodly location because we would likely be reaching carnal lovers who would be beneficent to our cause and therefore more likely to contribute. We also distributed fliers while at the pet store, which included the ad answer for our undraising website so the customers could donate to the animal league when they got home. Psychological hold is defined as individual beliefs, shaped by the organization, regarding terms of an exchange agreement between individuals and their organization (Rousseau). According to the projects instructions, we acquit 400 points to split amongst the four assort members. Our separates psychological contract is that as long as each conclave member attends each meeting, participates in the fundraising activities, and completes their sh atomic number 18 of th e achievement equally, each group member will receive 100 of the 400 points.However, if someone piece of tail non fulfill their share of the turn tail, the other(a) group members rear end start points from this member and add them to their own grade. The psychological contract depends on the cursefulness between the group members. In our group we wanted the promise to every member to share the work equally and did non violate our contract. Every member was able to express their opinion freely, if someone felt that a group members performance was lacking, they can talk openly with the other members and discuss redistributing the points.Our groups psychological contract could non be violated easily because we all wanted to share the work to ensure we got the best grade possible. Through the learning of psychological contract, we assoil a starchy and efficient group. With an effective performance system and strong curse among our members, we reached great achievement. It is very important to see to it out how you can motivate the members in a group since it will increase the productiveness of the group. The four members in our group devote different personalities and personal culture therefore, the methods to motivate them are totally different.There is that minority which is challenged by opportunity and will to work hard to achieve something (McClelland). For our project we all unavoidable to be part of this minority because we had such limited period. In McClellands discussion of Motive A, he talks virtually setting moderately difficult, but potentially achievable goals tasks to make them stretch themselves a little. Our group decided early on to set a goal of raising $250, which we thought would be a good amount to strive for considering our time constraint.We represent this amount to be difficult, but do-able. Something else McClelland discusses is how the nAch person is constantly spending their time thinking of how to do things be tter. Through trial and error we were able to manakin out what worked for our group. For example, we had a not so successful day fundraising in Flushing, raising only $20 in astir(predicate) 4 hours, and were able to use this contract to find a better track to do this next time. The expectancy theory could be used to help depict how we made decisions on how to behave in our group.To begin, you can look at the concept of performance- emergence expectancy, which states every behavior has an associated reward or punishment. For example a group member could have chosen to sit back and let the other members perform, or could have chosen to make a existent effort. The consequences are that we wint receive the best grade and wont raise the most money possible or our group will flourish with everyones involvement. The concept of valence, the idea that each outcome has a specific worth to the individual was apparent as well.Luckily, we all want the some outcome, to raise the most mone y possible for the animal league and to be graded fairly by our peers, so this wasnt an issue when it came to motivating our group. Lastly there is effort-performance expectancy, which states that every behavior has associated with it a certain prob office of success. With this concept we all needed to ensure that our efforts would be rewarded with donations. Once we started to receive donations we used this as motivation to get more.Ethical dilemmas are very complex for individuals, according to textbook, the notion that its palmy to be honest assumes that individuals automatically know that they are facing ethical dilemma and that they should barely choose to do the overcompensate thing. However, the definition of doing right thing whitethorn be different for different people, depending on their culture or background. In our project, we have two ethical dilemmas. First, are we going to donate the contain total amount of money we have raised to North Shore Animal League.The first spot we were collecting donations was in Flushing, where we explained our project to pedestrians and they were usually rude, impatient and less willing to listen to us. Because of this we decided to move to some other spot, a park in Hunters Point where the people were more patient. We collected 20 dollars in this spot, which is much more than we were able to collect in Flushing. We quickly saw that people in these two spots have different characteristics the people in Hunters Point were more willing to devote us and believe that we were being ethical.The people in Hunters Point halt and ask us about our project, and about our cause. The people in Hunters Point believed in the good side of people and were more willing to trust us and in return donate. The people who donated to us believed that every centime they were giving us was going to help the animals at North Shore Animal League, therefore, we cannot let them down and we have a responsibility to go to sleep all of the money we collect. The second dilemma is whether or not we should deduct the approach of the products we sold from the donations we collected.We bought Lays and Doritos for twenty cents per package and stored wet for sixty cents per bottle we then sold the items for one dollar each. The person who bought the products could say that they should seize on back some money to compensate themselves for the cost of buying the items. In this case, it is a grey area. If the person does not request to get their money back, one could say they are a person who really cares about the cause they are raising money for. If they did ask to get some money back, one might say they are doing this activity moreover for a grade.Also, if the person who purchased the goods decided they wanted to be reimbursed, they could embellish the cost and get back more than they paid. This is similar to the activity we did in the classroom where employees were compensated for meals while out on the road. As lo ng as the amount did not exceed eighty dollars per day, they would be reimbursed for food and they did not need to show receipts. In our case, people donated their money to us found on the idea that we will forward all of the money to the North Shore Animal League Our behavior was very important, as it set how others made judgments about us.As mentioned in the textbook, some factors of behavior include intone of voice, body language, gestures and the words we say. People could be led to believe that we are a group of people doing good or committing fraud based on these factors. We found that certain things helped increase the level at which people trusted and believed we were doing good. Our image and the overall passion we conveyed were important factors to ensure other peoples trust us. People were more willing to trust us if we had an advertising board, Facebook website, and a donation website with the North Shore Animal League.Overall, we needed to appear as professional as possible to have the best results. People tend to doubt people they are not familiar with, especially in New York City thus, we were able to throw out their trust by conducting our project in a professional manner. The way we were asking people to make donation was also important. We needed to shed our kernel in a way that conveyed the right meaning. It is not easy asking another person for money, people were less willing to donate if they felt they were not getting any(prenominal)thing in return.We decided to sell something to deal with this issue, so we could make donors feel that they are donating to a worth cause while buying something. The way that we asked them was also important, if we said, Excuse me, would you like to make a donation to support our program? people usually walked right past us. However, if we said, Excuse me, would you like to purchase a bottle of body of water or a bag of chips to support our program? people would primarily stop and listen to what w e had to say. In this assignment, the ability to communicate across language barriers was key.Our group of four consisted of a male (Alex) and female (Danielle) from New York, a male from China (Yunjie), and a male from Taiwan (Wei). Alex and Danielle were unable to deliver any Chinese, and while Wei and Yunjies grasp of the English language was transcendent there were becalm times when communication proved to be difficult. However, our group was able to continually get over these communication barriers. For example, in situations where Wei was unable to understand certain English words, Yunjie would explain it to him in Chinese, and vice versa.Also, Alex and Danielle would try and clear any confusing language by using the simplest English possible. By using the above-mentioned techniques our group was able to consistently overcome any language barriers and communicate effectively to achieve our goals. In addition to communicating across language barriers, our group was also f aced with the challenge of communicating across cultures. This difference in cultures was most evident when the group act to raise silver for the North Shore Animal League by selling potato chips and water bottles in Flushing, Queens. In the U. S. selling lemonade on the street is almost considered a right of passage for many untried children. Many American children take the idea of capitalism for granted, having been instilled with the idea of a free market economy from a young age. However, capitalism is not practiced throughout the world. Consequently, Wei and Yunjie had no prior experience selling goods to customers on the street. At first, because of their inexperience, Wei and Yunjie had a difficult time selling potato chips and water to customers. They were unable to reach out to customers and convey the fact that all of the production from the sale would be going to charity.However, after being instructed on various(a) selling techniques and following the example set by their fellow team members, Wei and Yunjie began reaching out to more and more customers. They fully embraced the fundraising concept and acquired the ability to effectively connect with customers to achieve our goals. Aside from highlighting our cultural differences, the fundraising experience in Queens also taught our group about the be given of evidence, as described by Rick Ross in his article The Ladder of illation. While fundraising we noticed that many potential customers were extremely cautious about our groups intentions.Many people did not believe that we were raising funds for the North Shore Animal League and instead thought that we would sackful the money for ourselves. People would take one look at our group and our surroundings and would automatically assume that we were conning them without actually taking the time to see what our true intentions were. This is an example of these potential customers climbing The Ladder of Inference. After we became aware of this we started to hand out fliers for the North Shore Animal League hoping that it would make our position more believable.While this did alleviate some customers concerns there were still many people who simply did not believe us. This was an extremely frustrate obstacle that was difficult to overcome. During a team meeting following our fundraising efforts we discussed how we could overcome this obstacle in the succeeding(a). Our conclusion was that in order to establish trust with potential customers and thereby prevent them from negatively climbing The Ladder of Inference we must make ourselves appear more presentable and official.In the future we would dress in uniforms with nametags. In addition, we would apply for permits to fundraise on city railway yard such as parks and playgrounds. It is our belief that by implementing these tactics we would conglomerate the trust of potential customers and become more effective in our fundraising efforts. Unfortunately, callable to time constraints, we were unable to implement these changes, however, through this process we learned a great deal and can use this experience in our future endeavors. In our group there was not one decisive leader.We all needed to be leading as we learned from our leadership discussion, leaders are generally the ones who are finding new ways to do things. We all needed to come up with ideas on how to fundraise, and needed to figure out how we could actually get it done. During our class lecture on leadership, we discussed characteristics that all great leaders appear to have. Characteristics that came up over and over again included determination, well liked, personable, persuasive, and someone who has a good support team.By working(a) hard, and working together, we knew we would achieve the best results. As discussed in Level 5 Leadership, a good leader knows that the cause is bigger than them. We used this idea when fundraising we couldnt simply go through the motions just to get the grade. We needed to really care about the cause, as great leaders are generally passionate about what they are doing. This is why it was important for our group to visit the Animal League. We thought it would be good to see what they do first hand, and tour their facility.This was an enjoyable experience because we were able to see some of the animals that we are helping, and were able to use our visit as motivation to raise more money. Our group worked together extremely well. We kept in take through e-mail, weekly meetings before class, and a group text message on our cell phones. Each member offered ideas on how go about the project. We freely critiqued each others ideas to find out what would work best for our group. We recognized each others strengths and weaknesses and assigned tasks for each group member accordingly. In total we raised $xxx.